A seasoned IT and technical support professional with proven expertise in information technology, Healthcare, eCommerce, and systems management, Jack has significant product management experience. He has ran large software deployment organizations, was a key player in creating internationally-based support organizations, and has held a broad range of hands-on technical and managerial positions. He has worked to build loyal, motivated, and successful teams, and has led projects that exceeded goals and expectations as a result.
For more than 15 years, he has gained a solid reputation among executives, colleagues and customers alike with a rare balance of strategic insight, operational expertise, hands-on technological and financial skills, solid performance and sales and marketing savvy. He is a Microsoft Certified Systems Engineer (MCSE) with proficiency in many platforms, networks, communication, document management, Internet, eCommerce, and large-scale SAN/NAS systems, as well as multi-dimensional database environments.