In most IT environments, only a small percentage of Help Desk service requests are resolved on the first call. Consequently, clients rarely have a positive image of Help Desks. B quick PC Repair remote support organization is modeled on the proven concept of the Help Desk as a solutions-driven team of service professionals who combine the expertise and efficiency of certified engineers with the visibility and tracking advantages of traditional Help Desks.
Whether your business wants immediate, one-time access to urgent online support, a dependable ongoing outsourced Help Desk service provider, a transparent extension of your in-house Help Desk, or consulting expertise for creating or improving your own Help Desk, B quick PC Repair can show you a cost-effective path to an effective solution.
Bquick Pc Repair Help Desk services and consulting expertise cover four areas of network support and management and are intended to address the needs of businesses of any size from small offices to large enterprises:
B quick PC Repair Help Desk service delivery model gives small businesses an alternative to the disadvantages of freelance consultants by offering the broad and in-depth technical expertise, consistency of service, and 24x7 availability of a larger service organization, plus the visible ticket tracking and follow-through of a well-managed Help Desk. Find out more about B quick PC Repair Help Desk Model for IT Support.
Help Desk Outsourcing Services
Bquick Pc Repair Help Desk Outsourcing Services are intended primarily for small companies who need the immediate availability of a professional Help Desk with effective phone support and the ability to escalate problems, but who have limited budgets and management bandwidth. By utilizing Bquick Pc Repair Help Desk Outsourcing Services, small businesses save money and administrative hassle and benefit from enterprise-class phone support and online troubleshooting.
Virtual Help Desk Escalation Services
Bquick Pc Repair’s Virtual Help Desk is a seamless extension of your in-house or contract Help Desk resources. Bquick Pc Repair can operate as a primary Help Desk for your organization, act as an escalation resource for tough technical problems, or be available in overflow situations when your other resources are too busy. With expert support, transparent integration with your existing Help Desk, and efficient by-the-minute billing with no minimum call time, Bquick Pc Repair Virtual Help Desk is a valuable resource to augment your internal staff or contractors. Find out more about Bquick Pc Repair Virtual Help Desk Services.
Why Choose Bquick Pc Repair?
Bquick Pc Repair is a Microsoft Partner and Bquick Pc Repair Help Desk staff gives your customers easy access to a dependable technical resource with years of experience providing phone support and remote access troubleshooting for networks based on Microsoft technology. Bquick Pc Repair focus is on giving the Help Desk a positive image as a solid contributor to company performance. Bquick Pc Repair goal is to resolve rather than merely report problems. Bquick Pc Repair target for long-term clients is to exceed 80% first-call resolution. First-call resolution is a significant factor in reducing the average cost of Help Desk calls, improving the image of IT generally and the Help Desk specifically, and improving user productivity and satisfaction.
How to Get Started with Bquick Pc Repair Help Desk Call Center
If you are not currently a client of Bquick Pc Repair and you are in urgent need of online technical support, you can request immediate help now by clicking here.